Refund policy
Cancellation and Return Policy
1. Order Cancellation
• Orders can be canceled only before they are shipped.
• Once an order has been shipped, cancellations will not be possible.
• To request a cancellation, please login to your account and cancel the order or contact us at with your order details.
2. Return Policy
• We accept returns within 7 days of delivery, provided the product is unused and in its original condition with all packaging intact.
• To initiate a return, please:
•Login to your Shopeezy account and request a return or Contact us at support@Shopeezy.com within 7 days of receiving the product.
• Provide your order number, product details, and reason for return.
3. Return Shipping
• Customers are responsible for return shipping costs unless the product delivered is defective or incorrect.
4. Refund Policy
• Once the returned product is received and inspected, we will notify you about the refund status.
• Refunds will be processed within 5-7 business days and issued to the original payment method.
5. Non-Returnable Items
• Certain items cannot be returned, including:
• Products that are used or damaged after delivery.
• Items missing their original packaging or tags.
• Flammable Products like Perfumes.
6. How to Contact Us
For cancellations, returns, or any other queries, please contact our support team:
• Email: support@Shopeezy.com
• Business Hours: 9am - 5pm